INTRODUCTION

This Privacy Policy explains how your data is processed and protected.

The terms “user” and “you” refer to a person that uses Pillowtalk Application (“App” or “Pillowtalk App”), visits Pillowtalk website, interacts with Pillowtalk social media (together as “Services”) or contacts Pillowtalk.

The terms “Pillowtalk” and “we” refer to a company incorporated in the US which is responsible for processing personal data as described in this Privacy Policy:

Pillowtalk App Inc.

DATA WE PROCESS

Data from Pillowtalk App

Pillowtalk has no access to user's account data, Apple ID, or Google ID. We do not collect user's name or contact details unless the user contacts us directly.

When you open Pillowtalk App, we automatically collect certain data about the App and how you engage with it, such as your device Internet Protocol (“IP”) address, approximate location, the pages of the App that you open, time, type, frequency, and duration of your activities in the App.

We do not have access to any content you add in the App, such as notes in the diary. We cannot see what questions are displayed to you in the App or your responses.

Example: We know that a person with a certain IP address was meditating on March 25, 2021, from 9am till 9:30am and then made a note, but we do not have access to that note.

Some of the data we collect is obtained through third parties, such as Telemetry Deck, which is GDPR compliant. For this purpose, cookies may be installed on your device. Pillowtalk does not use cookies for marketing or advertising purposes. The only cookies Pillowtalk App uses are those provided by analytical services we cooperate with to obtain information on users' activity in the App.

In case of an error in the App, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the App when utilizing the service, the time and date of your use of the service, and other statistics.

When users utilize AI features in the Pillowtalk App, data such as user inputs are collected by AI services we cooperate with. This information may be stored on OpenAI servers, and Pillowtalk App Inc. is not responsible for its safety at any moment.

Apple HealthKit and Google Fit

Pillowtalk App offers its users the option to connect with their Apple HealthKit or Google Fit. With users' consent, Pillowtalk App communicates with HealthKit or Google Fit to share data.

If you grant Pillowtalk App access to HealthKit or Google Fit, it can add information to certain sections of HealthKit or Google Fit, such as adding the minutes of meditation you were practicing.

We also collect certain non-sensitive information through HealthKit or Google Fit, such as data related to “mindful minutes” or “activity” sections in Pillowtalk App that facilitate providing a personalized experience.

We do not use information gained through HealthKit or Google Fit for advertising or similar services. You can stop Pillowtalk App from accessing your data in HealthKit or Google Fit by changing the settings at any time.

Location Data

Pillowtalk App offers its users the option to share their exact location.

If you grant Pillowtalk App access to your location, we can provide you with a more personalized experience, such as giving you suggestions on how certain places may be connected to your well-being. You can stop Pillowtalk App from accessing your exact location data by changing the settings at any time.

Purchase and Financial Data

Pillowtalk has no access to users' Apple ID or Google ID and financial information they provide in the process of purchasing a Pillowtalk App subscription. We do not collect or have access to your name, address, phone number, email address, ID number, credit card information, bank account details, or anything else that can personally identify you while you make a purchase.

Purchases made through the Apple In-App purchase feature are subject solely to Apple's terms and conditions and Apple's Privacy Policy. Purchases made through Google In-App are subject solely to Google Play's Terms of Service and Google's Privacy Policy.

Pillowtalk is not liable for any in-app purchases. You can request a refund directly from the Apple App Store or the Google Play Store. Revenuecat is a service provider that manages the performance of the purchasing process. The controllers for your financial data are the entities listed above.

Contact Data

If users contact Pillowtalk, we collect their data.

We collect data you share when you contact us directly or fill in a form on our website. When you contact us via email, we collect your email address and may collect your name or other contact details (e.g., telephone number) if you provide them. The contact form requires giving your name and email address.

We have access to details of your social network profile if you contact us via Facebook, Instagram, LinkedIn, Twitter, Discord, or Mastodon. Data we collect includes the content of the messages you send us.

We use this data to respond to you and research your questions or concerns properly. If you express interest in our Services and send us your contact details, we may occasionally send you messages in connection with our Services, presenting information and offerings from Pillowtalk. If you do not wish to receive any further information from us, you can object by clicking the link in the email received from us or by sending us a message with your request.

LEGAL GROUNDS

We process data based on the following legal grounds:

• Contract: The data we process is necessary to provide you with service, delivering content and exercises that address your individual needs. It's also necessary to fix technical problems that may occur while using the App.
• Legitimate Interest: We process data to develop our service and offer users a more advanced product, address requests, and get feedback regarding Services.
• Consent: For accessing data through Apple HealthKit, Google Fit, and exact location data, and for sending information about new App features, updates, or useful information about Services.

DATA FROM PILLOWTALK WEBSITE

When users visit the Pillowtalk website, limited analytical data such as users' device Internet Protocol (“IP”) address, approximate location, the pages opened, time, and duration of the visit are collected by analytical services we cooperate with. For this purpose, cookies may be installed on your device. Pillowtalk does not use cookies for marketing, advertising, or sold to third-party purposes. The only cookies Pillowtalk website uses are those provided by analytical services we cooperate with to obtain information on website usage and traffic.

SOCIAL MEDIA DATA

Pillowtalk maintains social media profile pages on Facebook, Instagram, LinkedIn, Twitter, Discord, and Mastodon ("fan pages").

When you visit our fan pages, Pillowtalk collects communications, content, and other information that you provide us. If you have an account on these platforms, we automatically have access to your public information. Whenever you interact with fan pages, the platforms use cookies and similar technologies to track the usage behavior of fan page visits. On this basis, we receive only statistical, depersonalized (anonymized) information about visitors to our fan page. We do not have access to your personal information, which is managed exclusively by the social media platforms.

RETENTION PERIOD

We will keep your data as long as it is necessary for the purposes described above. When you raise a valid objection to receiving information from us or processing your personal data on a legitimate interest basis, we will keep your data no longer than it is necessary to perform the contract or for legal purposes. The retention period for personal data from social media lasts as long as the relevant page, content, or user exists on the social media platforms.

PARTNERS

We work with third-party service providers to provide website and application development, hosting, maintenance, and backup. We share users' data with analytical services that support us with data analyses. Personal data related to subscriptions and payments are solely processed by relevant App Stores providers and do not lie within Pillowtalk's competence.

When using Pillowtalk App, you may agree that we will share some health-related information with third-party devices and services, such as Apple HealthKit and Google Fit. We do not share your information without your permission.

CHILDREN

Pillowtalk App is not directed to individuals under the age of sixteen (16), and we do not knowingly collect personal data from children under the age of 16. However, if law requires that you must be older for Pillowtalk to lawfully process your personal data without parental consent, then you must acquire this minimum age.

USER'S RIGHTS

You have the right to access, correct, or change your personal information. You can change most of your information yourself in the Pillowtalk app. For other cases, please contact us.

If we rely on your consent to process certain personal data, you have the right to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.

Pillowtalk App provides you with the ability to obtain your data and easily transfer it to another service provider.

You can decide to delete your data at any time - it will be done automatically when you remove Pillowtalk App.

INTRODUCTION

These Terms & Conditions govern the use of the content and services offered through Pillowtalk application (“Pillowtalk App” or “App”), Pillowtalk website and Pillowtalk social media accounts (collectively “Services”).

The terms “Pillowtalk” and “we” refer to a company incorporated in the US:

Pillowtalk App Inc.

The terms “user” or “you” refer to the user of the Services. By using or accessing our Services you accept these Terms & Conditions.

Your use of our Services is subject to Pillowtalk Privacy Policy, which is an integral part of these Terms & Conditions and is available at: www.talkpillowtalk.com/resources/privacy-policy.

PILLOWTALK APP

General rules

By using Pillowtalk App you are subject to these Terms & Conditions and to any rules or policies applied by any App Store provider from whose site you download the App (“Provider”).

We license use of Pillowtalk App to you on the basis of these Terms & Conditions. We (or our affiliates and/or third party licensors, where applicable) remain the owners of Pillowtalk App all times.

App account and Premium subscriptions

To use Pillowtalk Services registration is not required, but to download and use Pillowtalk App you must sign in with your Apple ID or Google ID.

Relevant rules of Apple Inc. and Google Inc. respectively located at: https://www.apple.com/itunes and https://play.google.com/store apply. If you use a Provider other than listed above, you are subject to the terms and conditions of that Provider. Please contact your Provider in connection with any issues regarding your account.

Pillowtalk App offers the Premium subscription that grants you access to additional features. You can purchase and/or subscribe to Pillowtalk Premium or other paid products. By paying the subscription fee you get access to Pillowtalk Premium during the time your subscription is valid, subject to these Terms and Conditions. All subscriptions with Pillowtalk Premium are paid in advance. You may at any time terminate your membership, in which case your membership will still be valid for the subscription time you have already paid for. You hereby consent to start using the Services immediately upon subscribing with Pillowtalk Premium or other paid products. This means that you will only have 7 days to withdraw from the contract with Pillowtalk from the date you receive confirmation of your subscription via email if you do not start using the service during that period. Pillowtalk reserves the right to change the subscription fees from time to time.

Users purchase subscriptions for Pillowtalk App through the App Store, the Google Play store, or other Provider are governed by the terms and conditions of the Provider. Please contact your Provider in connection with any issues regarding payments, renewals and refunds.

If you have subscribed to Pillowtalk Premium through the use of App Store, Google Play Store or any other Provider, using in-app purchase, you can only cancel your subscription through the use of their services. Apple subscription purchases are handled by Apple Inc. Pillowtalk does not have access to your billing information and cannot issue a refund. To request refund and with other issues regarding subscription please contact Apple Inc. Google Play subscription purchases are handled by Google Inc. Pillowtalk does not have access to your billing information and cannot issue a refund. To request refund and with other issues regarding subscription please contact Google Inc.

You can at any time choose to cancel/end your account by contacting the Provider. Please note that uninstalling the mobile application or closing your account will not automatically stop your Premium subscription — you must actively cancel the subscription. Please note that if you have subscribed to Pillowtalk through the use of App Store, Google Play Store, or any other Provider, you can only cancel your subscription through the use of their services. To find out how to cancel the subscription and/or your account, please follow the instructions in the App or contact your Provider for help.

Age

Pillowtalk App is not directed to individuals under the age of sixteen (16). To use the App, you agree that you must be 16 or older. However, if law requires that you must be older in order for Pillowtalk to lawfully provide the Services to you without parental consent (including using of your personal data) then you must acquire this minimum age.

Using App

Pillowtalk is committed to ensuring that the App is as useful and efficient as possible. For that reason, we reserve the right to make changes to the App or to charge for its services, at any time and for any reason. We will never charge you for the App or its services without making it very clear to you exactly what you're paying for.

It's your responsibility to keep your phone and access to Pillowtalk App secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone's security features and it could mean that the Pillowtalk App won't work properly or at all.

Certain functions of the App will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider. Pillowtalk cannot take responsibility for the App not working at full functionality if you don't have access to Wi-Fi, and you don't have any of your data allowance left.

If you're using the App outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the App, or other third party charges. In using the App, you're accepting responsibility for any such charges, including roaming data charges if you use the App outside of your home territory (i.e. region or country) without turning off data roaming.

Along the same lines, you need to make sure that your device stays charged — if it runs out of battery and you can't turn it on to avail the service, Pillowtalk cannot accept responsibility.

Although we endeavour to ensure that the App is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Pillowtalk accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the App.

At some point, we may wish to update the App. The App is currently available on iOS and Android — the requirements for systems (and for any additional systems we decide to extend the availability of the App to) may change, and you'll need to download the updates if you want to keep using the App. Pillowtalk cannot guarantee that it will always update the App so that it is relevant to you and/or works with the iOS/Android version that you have installed on your device.

We may also wish to stop providing the App, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the App, and (if needed) delete it from your device.

If you are not the bill payer for the device on which you are using the App, please be aware that we assume that you have received permission from the bill payer for using the App.

MEDICAL DISCLAIMER

Pillowtalk App provides mobile meditation and reflection, mindfulness, mood tracking and journaling content which together with emotive influences analysis serves the users to improve their well-being. Pillowtalk is not a health care or medical provider, nor should Pillowtalk's Services be considered medical advice.

While there meditation and other techniques are provided in Pillowtalk App in consultation with psychologists as an assistance in the prevention and recovery process for a wide array of conditions as well as in improving some performance issues, Pillowtalk makes no claims, representations or guarantees that the App provides a physical or therapeutic benefit.

PRACTICES CONDUCTED WITH PILLOWTALK APP ARE NOT A REPLACEMENT FOR OR A FORM OF THERAPY NOR ARE THEY INTENDED TO CURE, TREAT, OR DIAGNOSE MEDICAL CONDITIONS. ONLY YOUR PHYSICIAN OR OTHER HEALTH CARE PROVIDER CAN DO THAT. PLEASE CONSULT WITH A LICENSED PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER BEFORE MAKING ANY DECISIONS OR TAKING ANY ACTIONS THAT MAY AFFECT YOUR HEALTH.

SHOULD YOU HAVE DEPRESSION, HAVE BEEN DIAGNOSED WITH OTHER MENTAL DISORDER OR HAVE OTHER EXISTING MENTAL HEALTH CONDITIONS ALWAYS SPEAK TO A LICENSED PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER BEFORE STARTING PILLOWTALK PRACTICES TO TALK THROUGH YOUR OPTIONS AND TO CONSULT USING PILLOWTALK APP IN YOUR PARTICULAR CASE.

IF YOU HAVE SERIOUS MENTAL HEALTH CONDITIONS OR ARE AT RISK OF HARMING YOURSELF OR ANOTHER PERSON, YOU SHOULD SEEK URGENT MEDICAL ADVICE OR CALL THE EMERGENCY SERVICES.

To the extent that you participate in any movement content in the App you represent and warrant that you are in adequate physical health to perform such activities and have no disability or condition that would make such movement dangerous. You should consult a licensed physician or other qualified healthcare provider prior to beginning or modifying any exercise program that you undertake, especially if you any illness, or condition. You acknowledge that Pillowtalk has advised you of the necessity of doing so.

COPYRIGHTS

Subject to these Terms and Conditions, Pillowtalk grants you a limited, non-exclusive, revocable license to download and make personal non-commercial use of the Services, including downloading and making personal non-commercial use of Pillowtalk App on user's mobile or tablet device.

All elements contained in the Services, including software, App, App content, website, website and social media pages content (together as “Materials”) are owned by Pillowtalk (or our affiliates and/or third party licensors, where applicable) and are protected under applicable copyright, trAdamark and other proprietary (including, but not limited to, intellectual property) rights. You agree and acknowledge that you shall not acquire any ownership rights in or to these Materials.

The Materials may not be used except as provided for in these Terms and Conditions. The Materials are not intended for your commercial use. You are authorized to share a limited amount of content provided by Pillowtalk on your personal social media accounts (Facebook, Twitter, etc.), your blog or other online commentary, analysis or review. You may not modify such a content. You agree not to publish such a content in false, inaccurate, or misleading context or that is, or that encourages activity or conduct that is, unlawful, harmful, threatening, abusive, hateful or otherwise objectionable.

You may not otherwise download, display, copy, reproduce, distribute, publish modify, perform, transfer, create derivative works from, sell or otherwise exploit any content, or other Materials without Pillowtalk's prior consent.

All trAdamarks, logos, images, company names and brands displayed or referred to in the Services are the property of Pillowtalk or respective owners. You have no license or right to use, alter or remove or copy them.

Any unauthorized use or violation of these Terms & Conditions immediately and automatically terminates your right to use the Services and may subject you to legal liability.

USER'S RESPONSIBILITIES

You agree not to use the Products for illegal purposes (including, without limitation, unlawful, harassing, libelous, invasion of another's privacy, abusive, threatening or obscene purposes) and you agree that you will comply with all laws, rules and regulations related to your use of the Services.

You may not purchase, use, or access the Services for the purpose of building a competitive product or service or for any other competitive purposes.

You may not misuse our Services by interfering with their normal operation, or attempting to access them using a method other than through the interfaces and instructions that we provide.

LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY APPLICABLE LAW, PILLOWTALK, ITS AFFILIATES, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER, OR LOSS OF USE, DATA, BUSINESS, REVENUES, OR PROFITS (IN EACH CASE WHETHER DIRECT OR INDIRECT), ARISING OUT OF OR IN CONNECTION WITH THE SERVICES AND THESE TERMS, AND WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF PILLOWTALK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

To the extent permitted by applicable law, the aggregated liability of each of Pillowtalk, its affiliates, employees, agents, suppliers, and licensors arising out of or in connection with the Services and these Terms & Conditions will not exceed the lesser of: the amounts paid by you to Pillowtalk for use of the Services at issue during the 12 months prior to the event giving rise to the ability.

You use the Service at your own risk. The Service is provided “AS IS”, without any warranties, and Pillowtalk or your Provider do not warrant that the Service and availability thereof will be uninterrupted or error free. Pillowtalk or Provider do not assume any responsibility for errors or omissions in the information or software or other documents, which are referenced by or linked to. In no event shall Pillowtalk or relevant Provider be liable for any consequences of using links to third parties' websites.

Any Materials are intended for general information purposes only. We are not liable or responsible for any consequences of your having read or been told about such Materials as you assume full responsibility for your decisions and actions. In particular, to the fullest extent permitted by law, we make no representation or warranties about the accuracy, completeness, or suitability for any purpose of the Materials and information published as part of our Services.

APPLICABLE LAWS AND JURISDICTIONS

For the users located in the United States this agreement is governed by the laws of the State of New York and the United States, without regard to choice or conflict of rules thereof. The exclusive jurisdiction and venue for actions related to the subject matter of this agreement shall be federal and state courts located in New York County, New York, the US.

For the users located in other countries (including the European Union) this agreement is governed by the laws of Poland and venue of courts located in Warsaw, Poland.

CHANGES TO TERMS & CONDITIONS

Pillowtalk reserves the right to change or update these Terms & Conditions or any other of our policies or practices, at any time, and will notify users by posting updated Terms & Conditions, polices or practices on this page. Any changes or updates will be effective immediately upon posting. Your continued use of the Services constitutes your agreement to abide by the Terms & Conditions, polices or practices as changed. Under certain circumstances we may also notify you of changes by additional means, such as email or notifications in Pillowtalk App.

General clauses regarding depression/mental health conditions and physical health to implement in the App

Should you have depression, have been diagnosed with other mental disorder or have other existing mental health conditions consult your doctor before you start this practice. Please confirm you understand that and are aware of that.

To the extent that you participate in any movement content in the App please confirm that you are in adequate physical health to perform such activities and have no disability or condition that would make such movement dangerous.